Shipping policy
Shipping Policy – Kilobeaters
At Kilobeaters, we’re committed to delivering your orders quickly, safely, and reliably. Please review our shipping policy below for complete details.
1. Order Processing
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All orders are processed within 1–3 business days after payment confirmation.
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Orders are not processed, shipped, or delivered on Sundays or public holidays.
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During high-demand periods, processing times may be slightly extended.
2. Shipping Locations
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We currently ship across India.
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For international shipping inquiries, please contact our support team before placing an order.
3. Shipping Charges
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Shipping charges are calculated at checkout based on your location and order value.
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We may offer free shipping promotions on select orders or above a certain cart value.
4. Estimated Delivery Time
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Metro cities: 2–5 business days
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Non-metro locations: 4–8 business days
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Remote areas: Delivery timelines may vary depending on courier availability.
Please note that these are estimated timelines and may vary due to external factors such as weather, logistics delays, or unforeseen circumstances.
5. Order Tracking
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Once your order is shipped, you will receive a tracking link via SMS/email.
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You can track your shipment in real time using the provided link.
6. Delays & Exceptions
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While we strive to deliver within the estimated time, delays may occur due to:
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High order volumes
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Courier disruptions
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Natural calamities or regional restrictions
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We appreciate your patience in such situations.
7. Incorrect Address or Failed Delivery
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Please ensure your shipping details are accurate.
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Kilobeaters is not responsible for delays or losses due to incorrect address information.
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If a delivery attempt fails, our courier partner may reattempt delivery or contact you.
8. Damaged or Lost Shipments
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If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery.
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Share clear images and order details for quick resolution.
9. Contact Us
For any shipping-related queries, feel free to reach out:
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Email: info@kilobeaters.com
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Customer Support Hours: Monday–Saturday, 10 AM – 6 PM
Kilobeaters reserves the right to update this shipping policy at any time without prior notice.